Complete guide to recognizing, avoiding, and reporting fraudulent activities on Venmo. Learn how scammers operate and protect your money.
Learn to recognize these fraudulent schemes before they cost you money
A stranger sends you money "by accident" and asks you to send it back. The original payment will later be reversed, leaving you out the money you sent.
Scammers use stolen credit cards or bank accounts to send the initial payment. When the real owner reports fraud, Venmo reverses the transaction.
Fraudulent emails that appear to be from Venmo, claiming you've received a payment. Links lead to phishing sites designed to steal your login credentials.
Check sender email carefully - legitimate Venmo emails come from @venmo.com. Hover over links to see actual destinations.
Scammers build fake romantic relationships online, then request money for emergencies, travel, or other fabricated needs.
These scams can last weeks or months. Scammers invest time building trust before asking for money.
Sellers advertise products they don't have or never intend to deliver. Common with concert tickets, electronics, and rental properties.
Venmo is designed for friends and family only. There's no buyer protection for goods and services.
Hackers gain access to your Venmo account through phishing, data breaches, or malware, then drain your balance and linked accounts.
Use unique passwords, enable 2FA, and never share login credentials. Monitor account activity regularly.
Fake contests claiming you've won money, but requiring a "processing fee" or personal information to claim your prize.
Legitimate giveaways never require payment to claim prizes. Venmo doesn't run cash giveaways.
Essential steps to secure your Venmo account and avoid scams
Add an extra layer of security by requiring a code from your phone to log in. This prevents unauthorized access even if someone has your password.
Make your transactions private by default. Public transactions give scammers information about your spending habits and contacts.
Always double-check recipient information before sending money. Look for the blue checkmark on business profiles and confirm phone numbers or usernames.
Create a unique, strong password for Venmo. Enable PIN or biometric authentication for the mobile app to prevent unauthorized access.
Regularly review your transaction history and linked accounts. Set up notifications for all transactions to catch unauthorized activity immediately.
Built-in tools to help protect your account
Set a unique PIN code required to open the Venmo app, adding security even if someone has your phone.
Use fingerprint or face recognition for quick, secure access to your account on supported devices.
Get instant notifications for all account activity, including payments, requests, and login attempts.
Prevent specific users from finding your profile, sending requests, or viewing your transactions.
Temporarily freeze your account if you suspect unauthorized access, preventing any transactions.
Look for blue checkmarks on business profiles to ensure you're paying legitimate merchants.
Act quickly to minimize damage and report the fraud
Report the scam through the app or call Venmo support. Time is critical - act within 60 days.
Call: 1-855-812-4430If your bank account or card is linked, notify them immediately. They may be able to stop pending transactions.
Find Bank ContactCreate an official record of the fraud. You'll need this for disputes and potential insurance claims.
Local PoliceFile a complaint with the FBI's Internet Crime Complaint Center for federal investigation.
IC3.govUpdate your Venmo password and any other accounts using the same credentials immediately.
Security SettingsCheck your credit reports for suspicious activity. Consider a credit freeze if personal info was compromised.
Free Credit ReportAdditional help and information for Venmo users
Official help center with guides, FAQs, and direct support options for account issues and fraud reports.
Information about your rights, dispute processes, and legal recourse for fraud victims.
Connect with other users, share experiences, and learn from community-reported scams.
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